SBIT Training Academy
18A, Jalan 20/16A,
Taman Paramount,
46300 Petaling Jaya,
Selangor, Malaysia.

Prof. Diploma in IT Support (Hardware)

Professional Diploma in IT Support

Course Overview

Professional Diploma in IT Support is designed for those who are who are interested in IT field and preferred skill-based courses.

The purpose of this course is served to help the student in building a strong foundation in IT Support and produce more skilful and knowledgeable Talent.

As a result, student will be able to understand and provide on-going support of IT infrastructure in a range of organization. Besides, this course is advocated dual certification which is an America Professional Diploma Certificate and Skill Certificate issued by Malaysia Government.

Course	Professional Diploma in IT Support
Intake	April, August & December
Duration of Study	1) Full Time - 12 Months (Maximum 18 Months) 2) Part Time - Please refer to Partial (30%) Online Learning
Mode of Study	1) Full Time - Monday to Friday except Public Holiday 2) Part Time - Please refer to Partial (30%) Online Learning
Certificate Body	1) Global University for Lifelong Learning (GULL), USA 2) Malaysia Skills Certificate (SKM) – Level 3, JPK Malaysia - Optional

Entry Requirements

16 years old and above
No PT3/PMR or SPM result required

Course Modules

Soft Skill I - Research Writing
Soft Skill II - Presentation Skill
PC Hardware Technology and Assembly
Windows XP, 7, 8 & 10 Installation
Printer Troubleshoot and Maintenance
Laptop Troubleshoot and Maintenance
PC Hardware Troubleshoot and Maintenance
Windows XP & 7 Support and Troubleshoot
Windows 7 Support and Deployment
Windows 10 Support
Computer Network Configuration & Troubleshoot
Computer Server Installation & Configuration
Extra Workshop
- Network Cabling and Wiring
- Basic Soldering
- Mobile Devices Services and Repairs
- CCTV Technology and Installation
- Fiber Optic Technology and Basic Installation
Basic Electrical Wiring
Interview Training Program
Action Learning Project
Internship (Full Time)

Career Prospects
IT Support Engineer
IT Support Technician
IT Support Helpdesk
IT Support Specialist
Field Services Engineer

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Prof. Diploma in IT Support (Hardware)

Professional Diploma in IT Support

Prof. Diploma in IT Support (Hardware)

Soft Skill I - Research Writing

Soft Skill - Presentation Skill

PC Hardware Technology and Assembly

Windows XP, 7, 8 & 10 Installation

Printer Troubleshoot and Maintenance

Laptop Troubleshoot and Maintenance

PC Hardware Troubleshoot and Maintenance

Windows XP & 7 Support and Troubleshoot

Windows 7 Support and Deployment

Windows 10 Support

Computer Network Configuration & Troubleshoot

Computer Server Installation & Configuration

Network Cabling and Wiring

Basic Soldering

Mobile Devices Services and Repairs

CCTV Technology and Installation

Fiber Optics Technology and Basic Installation

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