Professional Diploma in IT Support (Overview) 




Our Government education has moved into a NEW ERA of skill education to produce more skillful and knowledgeable workers for our country workforce. Therefore, now we cooperated with Global University for Lifelong Learning  to provide Professional Diploma in IT Support. 

Certification Body:
1. Global University for Life Long Learning (GULL), USA  
2. Sijil Kemahiran Malaysia (Level 3), JPK Malaysia 

Who should attend:

• Secondary school leavers who like to start their career life. 
• Those who prefer a skill-based course than academy-based course. 
• Those who like to take IT Advanced Diploma or Degree courses or interested in IT field are encourage to start with this practical course, so that they can catch up their IT field (Programming, System Engineering) easily in future.

• Age: 16 years old and above.
• Willing to learn and intrested in IT support skills.
• No PT3 or SPM result required 

• Language:  English or Mandarin. 
• Duration: 12 Months 
• Day: Monday to Friday 
• Time: 9:30am to 4:00pm 
• Teaching methodology:  Focus on IT practical skill 70% and train the student able to present and write technical proposals.

 

Subjects Covered: 

1. Research Writing

2. Presentation Skill

3. PC Hardware Technology & Assembly

4. Windows XP, 7, 8 & 10 Installation

5. Printer Troubleshoot & Maintenance

6. Laptop Troubleshoot and Maintenance

7. Mobile Devices Services and Repairs

8. CCTV Technology and Installation

9. PC Hardware Troubleshoot and Maintenance

10. Microsoft XP & 7 Support and Troubleshoot

11. Windows 7 Support and Deployment

12. Computer Network Configuration & Troubleshoot

13. Fiber Optics Technology and Basic Installation

14. Computer Server Installation & Configuration

15. System Integration Program

16. Interview Training Program

17. Basic Electrical Wiring Course