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Prof. Advanced Diploma in IT Support

Professional Advanced Diploma in IT Support (Major in Computer Network and Server) 

Course Overview
Professional Advanced Diploma in IT Support is served as an entry point for Professional Degree in IT Support (Part Time).
 
This Professional Advanced Diploma is designed for those who have keen interest and are passionate about Network Server, as well as IT Personnel who wish to upgrade their IT Support expertise. It is catered for individuals currently working in IT, seeking to enhance their IT Support knowledge and skills in their current IT role.
 
As a result, individuals who have IT Support experience and are interested in Network Server can benefit from this by further enhancing their IT Support skills and knowledge. This will allow the individual to contribute advanced skills into their current working project.
 
Course Professional Advanced Diploma in IT Support (Part Time)
Intake April, August & December
Duration of Study 12 Months (Maximum 15 Months)
Mode of Study Saturday except Public Holiday
Certificate Body Global University for Lifelong Learning (GULL), USA
 
Entry Requirements
SBIT Diploma Graduate

  • With 3 distinctions and above, might direct start the course during Diploma level
  • With the qualified IT job duty in related IT field
 
Non SBIT Diploma Graduate

  • 21 years old above with related Diploma level and working in IT Support field
  • If do not have any Diploma certification, student MUST take Professional in IT Support to qualified or pass admission test.

Course Modules
Technical Programs

  1. Advanced Network Support I - Interconnecting Networking Devices I (Cisco, Huawei)
  2. Server System Support II (MCSA 1) - Install and Configure Server System
  3. Server System Support III (MCSA 2) - Administering Server System
  4. IT Service Management I - Foundation IT Service Management
 
Soft Skills

  1. Soft Skill III - Action Learning & Learning Style
  2. Soft Skill IV - Time Management
  3. Soft Skill V - Leadership and Life Skill
  4. Soft Skill VI - Effective Communication Skill
  5. Soft Skill VII – Project Management I
 
Projects

  1. System Integration Project I
  2. System Integration Project II
  3. System Integration Project III
 
Career Prospects
IT Support Engineer
IT Support Technician
IT Support Helpdesk
IT Support Specialist
Field Services Engineer
Network Engineer
IT Infrastructure Engineer
System Engineer



Professional Advanced Diploma in IT Support

Advanced Network Support I - Interconnecting Networking Devices I (Cisco, Huawei)

Server System Support II (MCSA 1) - Install and Configure Server System

Server System Support III (MCSA 2) - Administering Server System

IT Service Management I - Foundation IT Service Management

Soft Skill III - Action Learning & Learning Style

Soft Skill IV - Time Management

Soft Skill VI - Effective Communication Skill

 

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