SBIT Training Academy
18A, Jalan 20/16A,
Taman Paramount,
46300 Petaling Jaya,
Selangor, Malaysia.

Prof. Advanced Diploma in IT Support

Professional Advanced Diploma in IT Support (Major in Computer Network and Server)

Course Overview

Professional Advanced Diploma in IT Support is served as an entry point for Professional Degree in IT Support (Part Time).

This Professional Advanced Diploma is designed for those who have keen interest and are passionate about Network Server, as well as IT Personnel who wish to upgrade their IT Support expertise. It is catered for individuals currently working in IT, seeking to enhance their IT Support knowledge and skills in their current IT role.

As a result, individuals who have IT Support experience and are interested in Network Server can benefit from this by further enhancing their IT Support skills and knowledge. This will allow the individual to contribute advanced skills into their current working project.

Course	Professional Advanced Diploma in IT Support (Part Time)
Intake	April, August & December
Duration of Study	12 Months (Maximum 15 Months)
Mode of Study	Saturday except Public Holiday
Certificate Body	Global University for Lifelong Learning (GULL), USA

Entry Requirements
SBIT Diploma Graduate

With 3 distinctions and above, might direct start the course during Diploma level
With the qualified IT job duty in related IT field

Non SBIT Diploma Graduate

21 years old above with related Diploma level and working in IT Support field
If do not have any Diploma certification, student MUST take Professional in IT Support to qualified or pass admission test.

Course Modules
Technical Programs

Advanced Network Support I - Interconnecting Networking Devices I (Cisco, Huawei)
Server System Support II (MCSA 1) - Install and Configure Server System
Server System Support III (MCSA 2) - Administering Server System
IT Service Management I - Foundation IT Service Management

Soft Skills

Soft Skill III - Action Learning & Learning Style
Soft Skill IV - Time Management
Soft Skill V - Leadership and Life Skill
Soft Skill VI - Effective Communication Skill
Soft Skill VII – Project Management I

Projects

System Integration Project I
System Integration Project II
System Integration Project III

Career Prospects
IT Support Engineer
IT Support Technician
IT Support Helpdesk
IT Support Specialist
Field Services Engineer
Network Engineer
IT Infrastructure Engineer
System Engineer

available in