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Soft Skill VI - Effective Communication Skill

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Soft Skill VI - Effective Communication Skill Prof. Advanced Diploma in IT Support Advanced Diploma in Information Technology

Effective Communication Skill

A module that helps you to understand communication problem and how to improve your communication skill
Generic Skills Addressed
Understand, develop, and improve your communication and listening skill
Learning Outcome

  • Able to understand and identify common communication barrier
  • Able to understand the art of asking question
  • Able to understand non-verbal messages
  • Able to develop good listening skill

  • Creating Positive Relationships
  • Growing Our Self-Awareness
  • Communication Basics
  • Communication Barriers
  • Asking Questions
  • Listening Skill
  • Body Language
  • Creating a Positive Self-image
  • Frame Reference
  • Concept of Enneagram

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