Prof. Diploma in IT Support (Hardware)
Professional Diploma in IT Support
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Course Overview
Professional Diploma in IT Support is designed for those interested in the IT field and prefer skill-based courses.
This course aims to help the student build a strong foundation in IT Support and produce more skilful and knowledgeable Talent.
As a result, students will understand and provide ongoing support of IT infrastructure in various organisations. Besides, this course is advocated dual certification, an America Professional Diploma Certificate and Skill Certificate issued by the Malaysian Government.
| Course | Professional Diploma in IT Support |
| Intake | April, August & December |
| Duration of Study |
1) Full Time - 12 Months (Maximum 18 Months)
2) Part-Time - 12 - 18 Months (Maximum 24 Months)
|
| Mode of Study |
1) Full Time - Monday to Friday except for Public Holidays
2) Part-Time – Wednesday and Friday except for Public Holidays (Maximum 24 Months)
|
| Certificate Body |
1) Global University for Lifelong Learning (GULL), USA
2) Malaysia Skills Certificate (SKM) – Level 3, JPK Malaysia - Optional
|
Entry Requirements
- 16 years old and above
- No PT3/PMR or SPM result required
Course Modules
- Soft Skill I - Research Writing
- Soft Skill II - Presentation Skill
- IT Support Fundamental
- Printer Troubleshooting and Maintenance
- Laptop Troubleshooting and Maintenance
- PC Hardware Troubleshooting and Maintenance + Basic Soldering Skill
- Windows OS Support and Troubleshooting
- Windows 7 Support and Deployment
- Windows 10 Support
- Computer Network Configuration & Troubleshooting + Computer Network Cabling
- Computer Server Installation & Configuration
- Computer Security Fundamental
- Interview Training Program
- Diploma Project: 10 Cases of IT Support and Services
- Internship Program (Full-Time)
Elective Modules
- Mobile Devices Services and Repairs
- Fiber Optic Technology and Termination
- CCTV Technology and Installation
- Basic Electrical Wiring
- Linux Server Installation & Configuration
Career Prospects
IT Support Engineer
IT Support Technician
IT Support Helpdesk
IT Support Specialist
Field Services Engineer
For more questions, you may refer to: https://www.sbit.edu.my/faq/
