Prof. Diploma in IT Support (Hardware)
Professional Diploma in IT Support
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Course Overview
Professional Diploma in IT Support is designed for those interested in the IT field and prefer skill-based courses.
This course aims to help the student build a strong foundation in IT Support and produce more skilful and knowledgeable Talent.
As a result, students will understand and provide ongoing support of IT infrastructure in various organisations. Besides, this course is advocated dual certification, an America Professional Diploma Certificate and Skill Certificate issued by the Malaysian Government.
| Course | Professional Diploma in IT Support |
| Intake | April, August & December |
| Duration of Study |
1) Full Time - 12 Months (Maximum 18 Months)
2) Part-Time - 18 Months (Maximum 36 Months)
|
| Mode of Study |
1) Full Time - Monday to Friday except for Public Holidays
2) Part-Time - Saturday except for Public Holidays
|
| Certificate Body |
1) Global University for Lifelong Learning (GULL), USA
2) Malaysia Skills Certificate (SKM) – Level 3, JPK Malaysia - Optional
|
Entry Requirements
- 16 years old and above
- No PT3/PMR or SPM result required
- Soft Skill I - Research Writing
- Soft Skill II - Presentation Skill
- PC Hardware Technology and Assembly
- Windows OS Installation
- Printer Troubleshooting and Maintenance
- Laptop Troubleshooting and Maintenance
- PC Hardware Troubleshooting and Maintenance
- Windows OS Support and Troubleshooting
- Windows 7 Support and Deployment
- Windows 10 Support
- Computer Network Configuration & Troubleshooting
- Computer Server Installation & Configuration
- Computer Network Cabling and Installation
- Basic Soldering Skill
- Mobile Devices Services and Repairs
- Fiber Optic Technology and Termination
- Basic Electrical Wiring
- CCTV Technology and Installation
- Computer Security Fundamental
- Diploma Project: 10 Cases of IT Support and Services
- Interview Training Program
- Internship (Full-Time)
IT Support Engineer
IT Support Technician
IT Support Helpdesk
IT Support Specialist
Field Services Engineer
