Professional Diploma in IT Support (Online Learning)
Course Overview
Entry Requirements
IT Support Engineer
IT Support Technician
IT Support Helpdesk
IT Support Specialist
Field Services Engineer
Professional Diploma in IT Support is designed for those who are who are interested in IT field and preferred skill-based courses.
The purpose of this course is served to help the student in building a strong foundation in IT Support and produce more skilful and knowledgeable Talent.
As a result, student will be able to understand and provide on-going support of IT infrastructure in a range of organization. Besides, this course is advocated dual certification which is an America Professional Diploma Certificate and Skill Certificate issued by Malaysia Government.
The purpose of this course is served to help the student in building a strong foundation in IT Support and produce more skilful and knowledgeable Talent.
As a result, student will be able to understand and provide on-going support of IT infrastructure in a range of organization. Besides, this course is advocated dual certification which is an America Professional Diploma Certificate and Skill Certificate issued by Malaysia Government.
| Course | Professional Diploma in IT Support |
| Intake | April, July & September |
| Duration of Study |
Full Time - 12 Months (Maximum 18 Months)
|
| Mode of Study |
Study Online
|
| Certificate Body |
1) Global University for Lifelong Learning (GULL), USA
2) Malaysia Skills Certificate (SKM) – Level 3, JPK Malaysia - Optional
|
Entry Requirements
- 16 years old and above
- No PT3/PMR or SPM result required
- Soft Skill I - Research Writing
- Soft Skill II - Presentation Skill
- PC Hardware Technology and Assembly
- Windows XP, 7, 8 & 10 Installation
- Printer Troubleshoot and Maintenance
- Laptop Troubleshoot and Maintenance
- PC Hardware Troubleshoot and Maintenance
- Windows XP & 7 Support and Troubleshoot
- Windows 7 Support and Deployment
- Windows 10 Support
- Computer Network Configuration & Troubleshoot
- Computer Server Installation & Configuration
- Network Cabling and Wiring
- Basic Soldering
- Mobile Devices Services and Repairs
- CCTV Technology and Installation
- Fiber Optic Technology and Basic Installation
- Basic Electrical Wiring
- Interview Training Program
- Action Learning Project
- Internship (Full Time)
IT Support Engineer
IT Support Technician
IT Support Helpdesk
IT Support Specialist
Field Services Engineer
