Prof. Diploma in IT Support (Computer Hardware)

Professional Diploma In IT Support

Professional Diploma in IT Support
Course Overview
A professional diploma in IT support is designed for those interested in IT and prefer skill-based courses.

This course aims to help the student build a strong foundation in IT support and produce more skillful and knowledgeable talent. As a result, students will understand and provide ongoing support of IT infrastructure in various organizations. Besides, this course is advocated dual certification, an America professional diploma certificate and skill certificate issued by the Malaysian government. Modules are listed as follows:
Course Professional Diploma in IT Support
Intake February & April
Duration of Study
1) Full Time - 15 months (maximum 18 months)
2) Part-Time - 12 - 18 months (maximum 24 months)
Classes 1) Full Time - Monday to Friday except for public holidays
2) Part-Time – Wednesday and Friday except for public holidays (Maximum 24 months)
Hours per Day 3 - 4 hours
Certificate Bodies 1) Global University for Lifelong Learning (GULL), USA

2) Linton University College, Malaysia 
Course Packages 1) Basic package: all core modules
2) Standard package: all core modules + elective 1-3
3) Premium package: all core modules + all electives
Entry Requirements
  • 16 years old and above
  • No PT3/PMR or SPM results required
Core Modules
  1. Academy Learning - Research Documentation Skill
  2. Academy Learning - Presentation Skill
  3. IT Support Fundamentals
  4. PC Hardware Troubleshooting, Maintenance and Basic Soldering Skill
  5. Windows OS Installation, Support and Troubleshooting
  6. Windows 7 Support and Deployment
  7. Windows 10 Support
  8. Printer Support and Maintenance
  9. Laptop Troubleshooting and Maintenance
  10. Computer Network Configuration & Troubleshooting and Network Cabling
  11. Computer Server Installation and Configuration
  12. Computer Security Fundamentals
  13. Interview Training Program
  14. Diploma Project
  15. Internship Training Program

  1. Supporting Mobile Devices
  2. CCTV Technology and Installation
  3. Fiber Optic Technology and Basic Installation
  4. Basic Electrical Wiring
  5. Linux Installation and Configuration
Career Prospects
IT Support Engineer
IT Support Technician
IT Support Helpdesk
IT Support Specialist
Field Services Engineer

**Online classes available (Johor | Melaka | Negeri Sembilan | Perak | Pulau Pinang | Pahang | Sabah | Sarawak | Selangor | Kuala Lumpur), please refer to