Prof. Diploma in IT Support (Computer Hardware)

Professional Diploma In IT Support


Professional Diploma in IT Support
 
Course Overview
A Professional Diploma in IT Support is perfect for those passionate about IT and who prefer hands-on, skill-based learning.

This course focuses on helping students build a solid foundation in IT Support, equipping them with the skills and knowledge needed to support IT infrastructure across different organizations. Plus, students will graduate with dual certifications, a Professional Diploma from a United States or Malaysian private university and a skills certificate recognised by the Malaysian government.
The modules included are:

 
Course Professional Diploma in IT Support
Intake February & April
Duration of Study
1) Full Time - 15 months (maximum 18 months)
2) Part-Time - 12 - 18 months (maximum 24 months)
Classes 1) Full Time - Monday to Friday except for public holidays
2) Part-Time – Wednesday and Friday except for public holidays (Maximum 24 months)
Hours per Day 3 - 4 hours
Certificate Bodies 1) Global University for Lifelong Learning (GULL), USA
or 

2) Linton University College, Malaysia 
Course Packages 1) Job Ready Package (Basic) : all core modules
2) Job Versatile Package (Standard) : all core modules + elective 1-3
3) Job Diversity Package (Premium) all core modules + all electives
 
Entry Requirements
  • 16 years old and above
  • No PT3/PMR or SPM results required
 
Core Modules
  1. Academy Learning - Research Documentation Skill
  2. Academy Learning - Presentation Skill
  3. IT Support Fundamentals
  4. PC Hardware Troubleshooting, Maintenance and Basic Soldering Skill
  5. Windows OS Installation, Support and Troubleshooting
  6. Windows 7 Support and Deployment
  7. Windows 10 Support
  8. Printer Support and Maintenance
  9. Laptop Troubleshooting and Maintenance
  10. Computer Network Configuration & Troubleshooting and Network Cabling
  11. Computer Server Installation and Configuration
  12. Computer Security Fundamentals
  13. Interview Training Program
  14. Diploma Project
  15. Internship Training Program

Electives
  1. Supporting Mobile Devices
  2. CCTV Technology and Installation
  3. Fiber Optic Technology and Basic Installation
  4. Basic Electrical Wiring
  5. Linux Installation and Configuration
     
Career Prospects
 
                                   
                       
 
**Online classes available (Johor | Melaka | Negeri Sembilan | Perak | Pulau Pinang | Pahang | Sabah | Sarawak | Selangor | Kuala Lumpur), please refer to https://www.sbit.edu.my/Online-Learning